Last updated 17 August 2026

Privacy Policy

This policy explains how TradieRoute (“we”, “us”) handles personal information when you use tradieroute.com.au or submit an enquiry.

Information we collect

We may collect your name, mobile number, optional email, suburb, postcode, job details, urgency, uploaded photos, technical information about your visit, and communications with us.

Why we collect it

We use this information to receive and assess enquiries, identify a potentially suitable independent trade professional, facilitate contact about the job, respond to questions, prevent misuse, improve our service, measure advertising performance and comply with law.

Sharing your information

When you submit an enquiry and we identify a suitable match, we may provide relevant contact and job details to one independent trade professional so they can contact you. We consider job type, location, availability and the professional’s preferred work. We may also use service providers that host, secure, analyse or support our website and communications. We do not sell personal information as a standalone product.

Photos and sensitive details

Do not upload photos containing people, identity documents, financial information or other sensitive information unless genuinely necessary. Remove location metadata where possible.

Storage and security

We take reasonable steps to protect information, but no online system is completely secure. We retain information only as long as reasonably needed for the purposes above, legal obligations and dispute management.

Access, correction and complaints

You may ask to access or correct personal information we hold, or raise a privacy concern, by emailing privacy@tradieroute.com.au. We will respond within a reasonable period.

Analytics and advertising

We may use cookies and similar technologies for site operation, analytics and advertising measurement. If introduced, this policy and any consent controls will be updated as required.

Changes

We may update this policy from time to time by publishing a revised version on this page.